Data Protection Policy

Vibaji Privacy Policy — Your Data Is Completely Safe with Us

Learn clearly and transparently — in Bengali — how Vibaji collects, uses, and protects your personal information.

Last Updated: January 2026 SSL Encrypted
What's in This Policy
What Information We Collect
How Your Data Is Used
Cookies & Tracking Policy
Third-Party Data Sharing
Your Rights & Controls
Data Protection Technology
256-bit SSL Encryption
Data Is Never Sold
No Third-Party Sharing
Full Control Is Yours

How Vibaji Protects Your Privacy

A quick overview of the key pillars of our data protection framework

Encrypted Data Storage

All your personal and financial data is stored with 256-bit AES encryption, making it virtually impossible for hackers to access.

Sale of Data Prohibited

Vibaji never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

Full Control Is Yours

You can view, update, or delete your information at any time. Vibaji respects your rights over your own data.

Transparent Cookie Policy

We only use necessary cookies. You are in full control of which cookies are active.

Limited Data Retention

Your data is not retained beyond what is necessary. Once the legal requirement lapses, information is automatically deleted.

Marketing Opt-Out

You can unsubscribe from promotional emails and notifications at any time — opt out hassle-free whenever you like.

Summary

Vibaji takes your privacy seriously. We only collect information necessary to provide our services, never sell it to third parties, and give you full control over your own data.

1 Introduction & Scope

This Privacy Policy is a transparent document governing the collection and use of information between the Vibaji online gaming platform and its users. By using Vibaji's website, mobile app, or any related services, you are considered to have accepted this Privacy Policy.

We believe your personal information is your asset. That's why Vibaji follows a strict data minimization policy — collecting only what is genuinely necessary. This privacy policy is built in compliance with international GDPR standards and Bangladesh's Digital Security Act.

This policy is updated periodically. The date of the latest revision appears at the top of the page. For significant changes, registered users will be notified by email.

2 What Information We Collect

Vibaji collects the following types of information:

A) Directly Provided Information

Information you provide during registration or account management:

Data Type Purpose Mandatory?
Full Name Account Verification & Payment Yes
Mobile Number OTP Verification & Communication Yes
Email Address Account Notifications Yes
Date of Birth Age Verification (18+) Yes
National ID Number KYC Verification For Withdrawals
Mobile banking number Payment Processing For Transactions

B) Automatically Collected Information

Information automatically collected when you use Vibaji:

  • Device type, operating system, and browser version
  • IP address and approximate location
  • Session duration and page visit data
  • Game History & Betting Data
  • Login time, logout time, and failed login attempts
What We Don't Collect
  • Full bank account details or card numbers
  • Your social media passwords or private messages
  • Any personal information beyond what is necessary

3 How Your Information Is Used

Vibaji uses your data solely for the following purposes:

  • Account Management: Creating your account, verifying login, and ensuring account security.
  • Payment Processing: Processing deposits and sending withdrawals.
  • KYC Verification: Verifying your identity as required by law.
  • Customer Support: Helping you resolve any issues.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Promotional Communications: Informing you about bonuses and offers (with your consent).
  • Service Improvement: Improving your overall user experience.
What We Never Do

Selling your data, sending unsolicited ads, or using it for unrelated purposes — none of that is how Vibaji operates.

4 Data Retention Period

Vibaji does not retain data longer than necessary. Retention periods vary depending on the type of data:

  • Account Information: For the duration the account is active, plus 5 years after closure (as required by law).
  • Transaction History: 7 years (as required by financial regulations).
  • Gaming History: 2 years or until account closure.
  • KYC Documents: 5 years after verification.
  • Log Data: 90 days.

Once the specified period expires, data is automatically and securely deleted.

5 Sharing Information with Third Parties

Vibaji never sells your data. However, limited information may be shared with trusted third parties as necessary to deliver our services:

  • Payment Gateway: Solely to process transactions with Mobile Pay, Nagad, and Rocket.
  • Law Enforcement Agencies: When required by court order or legal obligation.
  • Technology Service Providers: For cloud storage and security services — they are not permitted to use your data for their own purposes.
Contractual Safeguards

Vibaji has strict confidentiality agreements with all third parties. They are not permitted to use or disclose your data for any other purpose.

6 Cookies & Tracking Policy

Vibaji uses cookies to enhance your browsing experience. Cookies are small files stored on your device.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login Sessions & Security Until End of Session
Functional Cookies Language & Preference Settings 1 Year
Analytics Cookies Site Usage Monitoring 2 Years

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

7 Technical Data Security Measures

Vibaji protects your data using the highest industry-standard security technologies:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): Additional security via OTP verification at login.
  • Firewall Protection: Advanced firewalls protect against cyber attacks.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Data Backup: Encrypted backups are stored across multiple secure locations.
  • Access Controls: Only authorized personnel can access specific data.
In Case of a Data Breach

In the event of a data breach, we will notify affected users by email within 72 hours and take immediate protective measures.

8 Your Privacy Rights

Every Vibaji member has the following rights over their personal data:

  • Right to Know: You can request to see what personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: After account closure, you can request deletion of any data beyond what is required by legal obligations.
  • Right to Data Portability: You can export your data in a machine-readable format.
  • Right to Object: You can object to the use of your data for specific purposes.
  • Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise these rights support@vibaji.net-. We will respond within 30 business days.

9 Children's Privacy

Vibaji strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors. Age verification is carried out at the time of registration.

If a parent or guardian believes their child has created an account by mistake, please contact us immediately. We will delete that account along with all associated data.

10 Privacy Policy Updates

Vibaji may update this Privacy Policy as needed. Depending on the nature of the change, here is how we handle it:

  • Minor Changes: Updates will be posted on the website and the date at the top of the page will be updated accordingly.
  • Major Changes: Registered email notification will be sent 30 days before any changes take effect.
  • Major Changes: Your consent will be requested at your next login.

Continuing to use Vibaji after any changes means you accept the updated Privacy Policy.

11 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@vibaji.net
  • Live Chat: Chat button at the bottom-right of the website
  • Available: 24 hours a day, 7 days a week

We typically respond within 24 hours. For privacy-related complaints, a detailed response is provided within 7 business days.

Policy Information
Last Updated: January 2026 Version 2.4 Bengali Version

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